{"product_id":"estimating-a-safe-and-proper-repair-sponsored-by-axalta-coating-systems","title":"Estimating \u0026 Negotiating a Safe and Proper Repair - Sponsored by Axalta Coating Systems","description":"\u003cp\u003eA successful repair begins with a thorough repair plan and ends with receiving proper reimbursement for every required operation. This highly interactive course combines proven repair planning processes with practical negotiation strategies, equipping attendees to write complete, OEM-compliant repair plans and confidently negotiate with third-party payers.\u003c\/p\u003e\n\u003cp\u003eThe goal of repair planning is to create a comprehensive damage analysis based on OEM repair procedures. Throughout this course, attendees will learn a systematic approach to identifying vehicle \u003cbr\u003edamage, researching OEM repair information, documenting required operations, and \u003cbr\u003epresenting a complete repair file that supports safe, proper repairs while reducing liability.\u003c\/p\u003e\n\u003cp\u003eParticipants will also learn Collision Advice’s proven negotiation process, built around four \u003cbr\u003esimple but powerful questions that create a strong, fact-based position for reimbursement:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eIs it required?\u003c\/li\u003e\n\u003cli\u003eIs it included?\u003c\/li\u003e\n\u003cli\u003eIs there a pre-determined time?\u003c\/li\u003e\n\u003cli\u003eIf not, what is it worth?\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eBy combining technical repair planning with effective communication and negotiation \u003cbr\u003etechniques, attendees will be prepared to justify necessary repair operations, overcome\u003cbr\u003ecommon objections, and improve reimbursement outcomes.\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003ch3\u003e\u003cspan\u003eDuring this course, you'll learn how to:\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul data-spread=\"false\"\u003e\n\u003cli\u003e\u003cspan\u003eCreate complete repair plans based on OEM repair procedures.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eResearch and apply OEM repair information to support safe and proper repairs.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003ePerform OE safety inspections, steering column inspections, seat belt inspections, and other critical damage analyses.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eIdentify structural and cosmetic damage, including repair considerations for today's advanced vehicle materials.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eUnderstand key replacement considerations, including non-reusable parts, adjacent panel damage, and related operations.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eBuild a \"bulletproof\" repair file that supports reimbursement for pre- and post-repair scans and other required procedures.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eDocument vehicle damage in a way that supports liability protection and strengthens negotiations.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eNegotiate refinish operations, including weld burn damage, finish sand and buff, extending clear, basecoat reduction, and other commonly disputed procedures.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eBuild trust, respect, and credibility with vehicle owners and third-party payers.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003eApply the principle, \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003e\"Seek to understand, then to be understood,\"\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e to improve negotiation outcomes.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003eEffectively respond to common objections such as, \u003c\/span\u003e\u003cem\u003e\u003cspan\u003e\"No one else charges for that.\"\u003c\/span\u003e\u003c\/em\u003e\n\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003ePresent compelling documentation and negotiation tools that support payment for operations not included in estimating systems.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eExplain the \"why now\" behind repair procedures and communicate the repair story with confidence.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003e\u003cspan\u003eCourse Takeaways\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp\u003e\u003cspan\u003eAttendees will leave with practical resources they can immediately implement, including ready-to-use negotiation tools, repair planning resources, documentation templates, and the latest \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eWho Pays for What?\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e survey results. By the end of the program, participants will have the knowledge and confidence to produce safer repair plans, reduce liability, improve documentation, and maximize proper reimbursement for every repair.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eLocation:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eHoliday Inn Eau Claire South\u003cbr\u003e4751 Owen Ayres Ct.\u003cbr\u003eEau Claire, WI 54701\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eTime:\u003cbr\u003e\u003cbr\u003e\u003c\/strong\u003eStart Time: 8:30 am\u003c\/p\u003e\n\u003cp\u003eEnd Time: 4:30 pm\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e","brand":"Collision Advice","offers":[{"title":"Default Title","offer_id":42507435704366,"sku":null,"price":200.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0703\/5197\/files\/iStock-537826548.jpg?v=1783966771","url":"https:\/\/collision-advice.myshopify.com\/products\/estimating-a-safe-and-proper-repair-sponsored-by-axalta-coating-systems","provider":"Collision Advice","version":"1.0","type":"link"}