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Recommended Reading

I'm always asked what books I recommend reading.  As an avid reader, I've compiled my recommended reading list for you.  I've linked everything to Amazon so you can purchase the books easily and I can continue to read and recommend more books.

 Here you go:

FEATURED BOOK

 
 Lead... for God's Sake

 

CUSTOMER SERVICE  

Provide world-class customer service.  

 
Moments of Truth Raving Fans
First Break All the Rules The Speed of Trust

 

LEADERSHIP

Inspiration. Challenge. Courage. Change.

 

 
The Five Temptations of a CEO Matsushita Leadership
The One Minute Manager Meets the Monkey The One Minute Manager

 

STRATEGY 

Model your own success after one of the greats.

 
Good to Great: Why Some Companies Make the Leap...And Others Don't The Toyota Way: 14 Management Principles from the World's Greatest Manufacturer

 

SALES AND MARKETING

 

Approaches and pitfalls in the ongoing process of creating customers 

 
Driving Loyalty: Turning Every Customer and Employee into a Raving Fan for Your Brand Raving Fans: A Revolutionary Approach To Customer Service

 

 

MANAGMENT

Guiding and directing the people around you

 
Big Bucks! Drive: The Surprising Truth About What Motivates Us
All I Need To Know About Manufacturing I Learned In Joe's Garage: World Class Manufacturing Made Simple Gung Ho! Turn On the People in Any Organization
Leadership by the Book: Tools to Transform Your Workplace The 5 Love Languages: The Secret to Love that Lasts
The 5 Love Languages Military Edition: The Secret to Love That Lasts The 5 Love Languages for Men: Tools for Making a Good Relationship Great
The 5 Love Languages of Children The 5 Love Languages Singles Edition
The Power of Ethical Management

 

 

ENTREPRENEURSHIP 

Find the passion and practicality necessary for any new venture

 
The E-Myth Revisited: Why Most Small Businesses Don't Work and What to Do About It



 

ATTITUDE

 Thoughts determine action.  

 
As a Man Thinketh God's Psychiatry
The Millionaire Mind The Richest Man in Babylon