Recommended Reading

I'm always asked what books I recommend reading. As an avid reader, I've compiled my recommended reading list for you. I've linked everything to Amazon so you can purchase the books easily and I can continue to read and recommend more books.

We are a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for us to earn fees by linking to Amazon.com and affiliated sites.

Here you go:

FEATURED BOOK

Expensive Mistakes When Buying or Selling a Business

CUSTOMER SERVICE

Provide world-class customer service.


Moments of Truth	Raving Fans

First Break All the Rules	The Speed of Trust

LEADERSHIP

Inspiration. Challenge. Courage. Change.

The Five Temptations of a CEO

Matsushita Leadership

The One Minute Manager Meets the Monkey

The One Minute Manager

Lead... for God's Sake

STRATEGY

Model your own success after one of the greats.


Good to Great: Why Some Companies Make the Leap...And Others Don't	The Toyota Way: 14 Management Principles from the World's Greatest Manufacturer

SALES AND MARKETING

Approaches and pitfalls in the ongoing process of creating customers


Driving Loyalty: Turning Every Customer and Employee into a Raving Fan for Your Brand	Raving Fans: A Revolutionary Approach To Customer Service

MANAGMENT

Guiding and directing the people around you


Big Bucks!	Drive: The Surprising Truth About What Motivates Us


All I Need To Know About Manufacturing I Learned In Joe's Garage: World Class Manufacturing Made Simple	Gung Ho! Turn On the People in Any Organization


Leadership by the Book: Tools to Transform Your Workplace	The 5 Love Languages: The Secret to Love that Lasts

The 5 Love Languages Military Edition: The Secret to Love That Lasts	The 5 Love Languages for Men: Tools for Making a Good Relationship Great

The 5 Love Languages of Children	The 5 Love Languages Singles Edition

The Power of Ethical Management