Collision Advice

Recommended Reading

I'm always asked what books I recommend reading.  As an avid reader, I've compiled my recommended reading list for you.  I've linked everything to Amazon so you can purchase the books easily and I can continue to read and recommend more books.

We are a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for us to earn fees by linking to Amazon.com and affiliated sites.

Here you go:

FEATURED BOOK

 
 Expensive Mistakes When Buying or Selling a Business

 

CUSTOMER SERVICE  

Provide world-class customer service.  

 
Moments of Truth Raving Fans
First Break All the Rules The Speed of Trust

 

LEADERSHIP

Inspiration. Challenge. Courage. Change.

 

 
The Five Temptations of a CEO Matsushita Leadership
The One Minute Manager Meets the Monkey The One Minute Manager
 
 
 Lead... for God's Sake

STRATEGY 

Model your own success after one of the greats.

 
Good to Great: Why Some Companies Make the Leap...And Others Don't The Toyota Way: 14 Management Principles from the World's Greatest Manufacturer

 

SALES AND MARKETING

 

Approaches and pitfalls in the ongoing process of creating customers 

 
Driving Loyalty: Turning Every Customer and Employee into a Raving Fan for Your Brand Raving Fans: A Revolutionary Approach To Customer Service

 

 

MANAGMENT

Guiding and directing the people around you

 
Big Bucks! Drive: The Surprising Truth About What Motivates Us
All I Need To Know About Manufacturing I Learned In Joe's Garage: World Class Manufacturing Made Simple Gung Ho! Turn On the People in Any Organization
Leadership by the Book: Tools to Transform Your Workplace The 5 Love Languages: The Secret to Love that Lasts
The 5 Love Languages Military Edition: The Secret to Love That Lasts The 5 Love Languages for Men: Tools for Making a Good Relationship Great
The 5 Love Languages of Children The 5 Love Languages Singles Edition
The Power of Ethical Management

 

 

ENTREPRENEURSHIP 

Find the passion and practicality necessary for any new venture

 
The E-Myth Revisited: Why Most Small Businesses Don't Work and What to Do About It



 

ATTITUDE

 Thoughts determine action.  

 
As a Man Thinketh God's Psychiatry
The Millionaire Mind The Richest Man in Babylon