Ignite Excellence
Presented by Mike Anderson

The collision-repair industry stands at a crossroads. Technology is advancing faster than ever, customer expectations are rising, and our responsibilities as repairers continue to grow as vehicles become more complex. This year’s Collision Advice theme — Ignite Excellence — is a call to action for every shop, every technician, every estimator, and every leader who is committed to raising the bar.  Ignite Excellence is about sparking something deeper than compliance. 

In 2026, “Ignite Excellence” challenges our industry to:

• Light the torch of leadership by coaching, mentoring, and uplifting the next generation of technicians and estimators and knowing your “Why”
• Fuel a deeper commitment to safe and proper repairs using OEM guidelines, ADAS understanding, and continuous learning.
• Spark innovation by embracing emerging technologies — from AI to digital blueprints — that elevate accuracy and efficiency.

Topics covered in this session include new updated severity and average labor hours by state, how to increase sales by being available AFTER HOURS, balancing technology with human interaction, and consumer trends such as how many consumers choose to pay out of pocket.  In addition, hear the latest on OEM trends, autonomous vehicles, and Insurance trends.

Time:

8:00 am - Event begins

12:00 pm - Event ends

Location:

Thaddeus Stevens College of Technology
750 East King Street
Lancaster, PA 17602
Multi-Purpose Activity Center
MAC Building Gym
On Camus Corner of Academic Drive & Athletic Drive
 
MAC Parking Lot
Dauphin Street
Behind MAC Building